Baldwin Skip Hire Ltd

Customer Ratings

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About Baldwin Skip Hire Ltd

Baldwin Skip Hire Ltd is a waste management company that provides a comprehensive range of skip hire services tailored to residential and commercial needs. They operate on a promise to deliver efficient and reliable service, with a focus on customer satisfaction. Their target market includes homeowners undertaking renovations or clear-outs, as well as businesses requiring regular waste disposal. Baldwin Skip Hire distinguishes itself through its commitment to recycling, boasting over 93% of collected waste being recycled, and their proactive approach in facilitating skip permits, thus easing the logistical burden on customers. Key company values centre around community engagement, customer service excellence, and environmental responsibility. By providing services such as same-day delivery and waste management plans, Baldwin Skip Hire position themselves as a versatile partner in waste disposal, ensuring compliance with local regulations while also supporting community initiatives. Their extensive customer reviews highlight a reputation for friendly, professional service, which further solidifies their status as a trusted supplier within the local area.

Baldwin Skip Hire Ltd Reviews

What people say about delivery

The overall sentiment regarding delivery for the skip hire company is mixed. Many customers appreciate the prompt and friendly service, highlighting efficient delivery and helpful drivers, such as the positive experiences shared by those who received same-day delivery. However, there are significant complaints about poor communication and delays in collection, with one customer reporting damage to their property and inadequate customer service in addressing the issue. This combination of positive and negative experiences suggests that while some customers are satisfied with the delivery process, others have faced serious frustrations that impact their overall impression of the company.

Baldwin Skip Hire Ltd Prices

The overall sentiment regarding price is mixed. One customer expressed frustration over unexpected charges for a mattress, highlighting a lack of transparency in the pricing structure, which led them to feel that the service was expensive compared to competitors. Conversely, another customer praised the company for offering reasonable prices and saving them from being overcharged by a broker, indicating satisfaction with the value they received.

What people say about service & professionalism

The overall sentiment regarding professionalism in the reviews is predominantly positive, with multiple customers praising the friendly and efficient service provided by the staff and drivers. They highlight specific instances of helpfulness, such as a driver going out of his way to avoid damage to Christmas lights and the polite communication from the office staff. However, there is a significant negative experience mentioned, where a customer faced unprofessional behavior from the receptionist and a lack of resolution regarding property damage, which detracted from their overall satisfaction.

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