Scott Bros

Customer Ratings

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About Scott Bros

Scott Bros is a family-owned and operated company based in Thornaby, in the North East of England, specialising in recycling, plant hire, haulage, and skip hire services since 1972. They focus on providing a professional and efficient service to a diverse clientele including the general public, local authorities, and commercial organisations. With state-of-the-art machinery and a commitment to sustainability, Scott Bros aims to maintain a carbon-neutral operation while delivering high-quality aggregate and recycling solutions. Their recycling centres, located in Middlesbrough and Haverton Hill, are designed to process a wide range of materials, keeping waste out of landfills and repurposing resources effectively. This core value of eco-friendliness is evident in their substantial investments into their recycling processes, allowing them to significantly increase recycling efficiency. The company prides itself on its strong work ethic and dedication to customer satisfaction, ensuring that all clients receive tailored services that fulfil their specific needs. Overall, their long-standing reputation in the industry and ongoing commitment to modernisation underscore their position as industry leaders.

Scott Bros Reviews

What people say about delivery

The overall sentiment regarding delivery for the skip hire company is mixed. While some customers praise the prompt and efficient service, highlighting same-day delivery and fast turnaround times, others express frustration over delays and poor communication, with one customer experiencing a rude driver and another waiting over a week for their skip. This indicates a lack of consistency in delivery experiences.

Scott Bros Prices

Customers express a positive sentiment regarding price, highlighting that the service is not only cheaper than traditional skip hire but also offers good value for quality products, such as top soil. The affordability combined with efficient service leads to strong recommendations from users.

What people say about service & professionalism

The overall sentiment regarding professionalism in the skip hire company is mixed. While many customers appreciate the friendly and helpful nature of the staff, with some highlighting fast and efficient service, there are notable complaints about poor communication and unprofessional behavior, particularly in a situation where a driver was rude and unresponsive to delays. This inconsistency suggests that while some experiences are positive, others fall short of professional standards.

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