Call-A-Skip

Customer Ratings

About Call-A-Skip

Call-A-Skip Ltd is a family-run skip hire company based in Birmingham, operational for over 30 years. They provide a comprehensive range of affordable and efficient skip hire services tailored for both domestic and commercial markets. The company prides itself on its commitment to sustainability, striving to recycle over 85% of the waste they collect to minimise landfill use. Their primary values include delivering a fast, friendly, and reliable service to their customers while ensuring responsible waste management. Notable aspects of their service include tailored solutions for different project sizes, from home renovations to construction site needs. Additionally, they are well-versed in local regulations, offering the necessary assistance to arrange skip permits when required for public land placements. Call-A-Skip aims to be a reliable partner in waste management within Birmingham, making the process for their clients straightforward and transparent. Their dedication to customer service is further reflected in positive testimonials from a diverse range of satisfied clients, emphasizing reliability and cost-effectiveness. They actively engage with the community, demonstrating a commitment to both customer satisfaction and environmental responsibility.

Call-A-Skip Reviews

What people say about delivery

The overall sentiment regarding delivery for the skip hire company is mixed, with a significant number of customers expressing frustration over slow or missed collections. While many reviews highlight prompt delivery and friendly staff, a recurring theme is the poor communication and responsiveness when it comes to collecting skips, with several customers reporting rude interactions and unresolved issues. Positive experiences are overshadowed by numerous complaints about delays and inadequate customer service, leading to a generally negative perception of the company's reliability in collection.

Call-A-Skip Prices

The sentiment regarding price for the skip hire company is predominantly positive among satisfied customers, who frequently describe their services as "reasonably priced," "competitively priced," and "the best value." However, there are notable negative sentiments from customers who experienced poor service and felt that the pricing did not reflect the quality of service received, leading to frustration over wasted time and money. Overall, while many appreciate the affordability, the negative experiences overshadow the positive feedback, indicating a significant concern about service reliability and customer support.

What people say about service & professionalism

The overall sentiment regarding professionalism in the reviews is mixed but leans towards positive. Many customers highlight the professionalism of the staff, particularly praising the friendly and helpful nature of the drivers and receptionists, which contributes to a reliable service experience. However, there are notable negative experiences where customers describe rude behavior from certain staff members, particularly during complaints or issues, which detracts from the overall perception of professionalism.

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