Alan's Skip Hire Ltd.

Customer Ratings

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About Alan's Skip Hire Ltd.

Alan's Skip Hire Ltd. is a skip hire service operating for over 35 years, focusing on providing a reliable and cost-effective solution for waste management across Cheshire, Flintshire, Wirral, and surrounding areas. The company caters to both domestic and commercial customers, offering skips for various needs such as house renovations, garage clear-outs, and garden maintenance. One of its key differentiators is the emphasis on environmental responsibility, sorting through 100% of the waste collected to divert it from landfills. They strive to offer great value for money and maintain a commitment to customer satisfaction through an expert customer service team. Alan's Skip Hire supports booking online 24/7 and provides a straightforward process for skip hire, with options for same-day or next-day delivery and a standard hire period of 14 days at no extra cost. Their services include helping to arrange skip permits when required, showcasing their comprehensive customer support. Alan's Skip Hire has garnered a reputation as a household name in the skip hire industry, backed by traditional family values and a focus on community and ecological well-being.

Alan's Skip Hire Ltd. Reviews

What people say about delivery

The overall sentiment regarding delivery for the skip hire company is mixed. While several customers praised the timely and efficient delivery and collection service, highlighting friendly staff and smooth processes, others expressed significant frustration with delays and poor communication, particularly regarding collection. Notably, some customers experienced repeated issues with collection times and unhelpful responses from customer service, leading to a negative impression of the company's reliability.

Alan's Skip Hire Ltd. Prices

The overall sentiment regarding price is predominantly negative, with multiple customers expressing dissatisfaction with the perceived high costs and poor service. Reviews highlight frustrations over rude customer service and delays in skip collection, leading to a sense that the company prioritizes taking payments over providing reliable service. However, one review stands out positively, noting that the price is fair and the service is excellent, suggesting that experiences may vary significantly among customers.

What people say about service & professionalism

The overall sentiment regarding the professionalism of the skip hire company is largely positive, with multiple customers praising the friendly and efficient service, timely deliveries, and easy booking process. However, there is a notable negative experience from one customer who encountered poor phone manners, which detracted from their perception of professionalism. Overall, the majority of reviews highlight a reliable and professional service, despite the isolated negative interaction.

Alan's Skip Hire Ltd. FAQs