Wye Valley Skips

Customer Ratings

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About Wye Valley Skips

Wye Valley Skips, a division of Wye Valley Group, is dedicated to providing skip hire and waste management services in Herefordshire. As part of a larger company that focuses on recycling, reclamation, and waste management, Wye Valley Skips stands out for its commitment to environmentally responsible practices, including facilitating the recycling of materials to conserve resources. The company caters to a diverse target market that includes both domestic and commercial clients, ensuring that they meet the varying needs for waste disposal. Wye Valley Group’s values are evident in their ethical approach to business, prioritising safety and customer satisfaction throughout their operations. Notably, the company operates from a 35-acre recycling facility on the outskirts of Hereford, which underscores its capacity and commitment to efficient service delivery. Wye Valley Skips is distinguished not only by its local focus but also by its strong community ties and reliance on skilled local staff, further enhancing their ability to provide tailored and effective solutions for all waste management needs.

Wye Valley Skips Reviews

What people say about delivery

The overall sentiment regarding delivery for the skip hire company is mixed. While several customers praised the timely and efficient delivery and collection of skips, highlighting helpful staff and smooth communication, others expressed frustration with poor service, including a lack of follow-through on collection requests and unprofessional behavior from drivers. Specifically, one customer described a negative experience with a careless driver who failed to deliver the skip, contrasting sharply with the positive experiences shared by others.

Wye Valley Skips Prices

The overall sentiment regarding price is mixed. One customer praises the company for its competitive pricing and excellent service, indicating a positive experience. In contrast, another review expresses significant dissatisfaction, suggesting that cost-cutting measures, such as hiring cheap agency workers, compromise safety and quality, leading to a negative perception of the company's practices.

What people say about service & professionalism

The overall sentiment regarding professionalism in the skip hire company is mixed. While some customers highlight the helpfulness and politeness of staff, particularly mentioning Amy's positive interaction, one review expresses dissatisfaction with a specific employee's unprofessional behavior during a phone call. This indicates that while there are instances of professionalism, there are also notable lapses that negatively impact customer experience.

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