A.Riddel Waste Management

Customer Ratings

About A.Riddel Waste Management

A.Riddel Waste Management is a family-run waste management company and scrap metal merchants located in Horncastle, Lincolnshire. With over 60 years of experience, they pride themselves on providing dependable services, including skip hire, recycling, asbestos disposal, and vehicle scrapping. They cater to both commercial and domestic customers, ensuring comprehensive waste management solutions tailored to individual needs. Their commitment to the environment drives their operations—focused on recycling and minimising landfill use. A.Riddel emphasizes quality service at competitive prices, supported by a team of knowledgeable professionals. Their site, licensed by the Environment Agency, incorporates advanced technology to enhance recycling efforts. Company values include customer satisfaction, environmental stewardship, and a straightforward approach to waste management. A.Riddel stands out with well-maintained trucks, experienced staff, and acceptance of Visa/Debit card payments, ensuring a reliable and efficient service for their clients in the Lincolnshire area.

A.Riddel Waste Management Reviews

What people say about delivery

The overall sentiment regarding delivery for the skip hire company is predominantly negative, with numerous customers expressing frustration over missed delivery times, poor communication, and inadequate customer service. Many reviews highlight issues such as receiving the wrong size skip, delays in both delivery and collection, and a lack of responsiveness from the office staff. While a few customers did report positive experiences with friendly and competent delivery, these instances are overshadowed by the overwhelming dissatisfaction expressed by others.

A.Riddel Waste Management Prices

The sentiment regarding price among the reviews is mixed, with some customers highlighting competitive rates and good value for service, while others express frustration over the lack of reliability and communication, suggesting that they would prefer to pay slightly more for a better experience. Positive comments note great prices and helpful staff, while negative reviews emphasize the disappointment of not receiving the service as promised, leading some to seek alternatives that offered better reliability at a lower cost.

What people say about service & professionalism

The sentiment regarding professionalism in the reviews is mixed. While two customers express positive experiences, highlighting excellent service, communication, and attentiveness, one customer shares a deeply negative encounter, describing the owner as rude and accusing the company of extortion. This stark contrast suggests that while some customers appreciate the professionalism of the service, others have faced serious issues that undermine the company's reputation.

A.Riddel Waste Management FAQs