EMS Waste Services Plymouth

Customer Ratings

About EMS Waste Services Plymouth

EMS Waste Services Plymouth is a skip hire and waste management company based at Lee Mill Industrial Estate near Ivybridge, serving Plymouth, Plympton, Plymstock, Saltash and the wider Devon area. The company is part of EMS Waste Services Ltd, which has over 30 years of industry experience operating across Devon, Cornwall and Somerset. EMS Waste Services Plymouth supports domestic homeowners, builders, tradespeople, landlords, retail premises, hospitality venues and commercial operators with a range of practical waste solutions. Skip sizes available range from a compact 3 yard option through to a 12 yard skip, allowing customers to select the most appropriate size for jobs ranging from small garden clearances and bathroom refits to large commercial developments and major renovation projects. Additional services include RoRo skips, commercial waste collection, trade waste, recycling, hazardous waste disposal, asbestos removal, clinical waste, confidential waste and scrap metal. As a fully licensed waste carrier, the company is committed to environmentally responsible waste management and works to reduce landfill waste by ensuring materials are processed in line with current environmental regulations.

EMS Waste Services Plymouth Reviews

What people say about delivery

Delivery performance receives strong praise with most customers reporting punctual, professional service and helpful drivers who go the extra mile. Collection reliability is significantly more problematic, with multiple customers experiencing weeks-long delays, unresponsive staff, and difficulty securing pickup appointments despite repeated contact attempts. Several incidents of property damage during delivery or collection have resulted in the company denying liability and refusing compensation.

EMS Waste Services Plymouth Prices

Pricing is widely praised as competitive and excellent value for money, with most customers satisfied by the affordability of the service. However, some dissatisfaction emerges around price increases and occasional collection delays, though the overall consensus remains that the company offers strong value compared to competitors.

What people say about service & professionalism

Overall quality and professionalism are highly regarded by the vast majority of customers, with particular praise for friendly, knowledgeable staff, reliable delivery and collection times, and willingness to go above and beyond. However, a small minority report serious concerns including damage to property, unresponsiveness to collection requests, and poor complaint handling, which significantly detract from the company's otherwise strong reputation.

EMS Waste Services Plymouth FAQs