Link2London

Customer Ratings

About Link2London

Link2London is a waste management company based in Greenford, west London, specialising in grab hire, skip hire, roll-on/roll-off skip hire, rubbish clearance and aggregates delivery across Greater London and the surrounding counties. Founded in June 2014 with a single grab lorry, the business has grown to serve a wide base of domestic and trade customers across the region. Skip hire is available in 8-yard, 12-yard and 14-yard sizes, with customers able to retain a skip for up to four weeks or opt for the wait-and-load service, where a driver waits on site for up to 40 minutes while the skip is filled. Grab hire services cover muck away, hardcore, green waste, construction waste and site clearance, while loose aggregates including Type 1 MOT, sharp sand, building sand and top soil can be delivered alongside collections. Where a skip must be placed on a public road, Link2London can arrange a local authority permit on the customer's behalf. The company holds FORS Bronze accreditation and is a licensed registered waste carrier with the Environment Agency, carrying full public indemnity insurance, and its drivers hold CITB licences.

Link2London Reviews

What people say about delivery

Delivery and collection timeliness is a major strength, with the vast majority of customers praising consistent on-time arrivals and reliable service. However, a small but vocal minority report serious issues including partial collections, oversized skips being substituted for smaller ones, and unprofessional driver behaviour, which significantly undermines overall satisfaction.

Link2London Prices

Pricing sentiment is overwhelmingly positive, with customers consistently praising competitive rates and excellent value for money. However, serious concerns have been raised by a minority regarding alleged underdelivery of skip sizes and price manipulation after quotation, which significantly impact the overall score.

What people say about service & professionalism

Overall company quality and professionalism are viewed extremely positively by the vast majority of customers, with consistent praise for punctuality, reliability, helpful staff, and competitive pricing. However, a small but significant minority report serious concerns including alleged short-changing on skip sizes, unprofessional driver conduct, language barriers, and unresponsive complaint handling, which substantially detract from the overwhelmingly strong reputation.

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