J Mould

Customer Ratings

About J Mould

J Mould (Reading) is a family-owned and managed business with over 50 years of experience in the demolition, decontamination, recycling, and skip hire sectors. Operating from Reading, Berkshire, the company offers a wide range of services, including waste management, aggregates, commercial tipping, and hazardous waste removal, all tailored for both domestic and commercial clients. Their innovative approach to industry challenges, combined with a highly skilled team, ensures that projects are managed with a focus on safety and cost-effectiveness. J Mould invests heavily in recycling operations and has developed a state-of-the-art Materials Recycling Facility (MRF) capable of recycling a significant majority of the waste collected, reinforcing their commitment to sustainable practices. They are dedicated to providing excellent service levels and competitive pricing while ensuring compliance with current legislation. To further engage with the community, J Mould has initiatives such as donations to local food banks for every skip order. Their expertise in handling a diverse range of projects and waste materials sets them apart as a reliable partner for clients seeking environmentally friendly waste solutions.

J Mould Reviews

What people say about delivery

The overall sentiment regarding delivery for the skip hire company is mixed. Many customers praised the timely delivery and professionalism of the drivers, highlighting excellent communication and helpfulness, particularly mentioning specific staff like Sean. However, there are notable complaints about erratic driving behavior from some drivers and significant delays in pick-up, which left customers frustrated and dissatisfied with the service.

J Mould Prices

The overall sentiment regarding price is mixed, with several customers praising the affordability and value for money, highlighting it as a key reason for their repeat business. However, there are also notable complaints about inflated prices and poor service, with some customers expressing strong dissatisfaction and vowing to avoid the company in the future. This suggests a divide in customer experiences, with a significant portion appreciating the competitive pricing while others feel misled or overcharged.

What people say about service & professionalism

The overall sentiment regarding professionalism in the customer reviews is mixed. While several customers praise the company for its professional service, helpful staff, and timely deliveries, others express significant dissatisfaction, particularly regarding the behavior of drivers and poor handling of issues, which they deem unprofessional. Notably, positive experiences highlight individuals like Martin and Iwana for their proactive customer service, while negative feedback points to dangerous driving and inadequate responses to complaints.

J Mould FAQs