Expert Skip Hire Sussex

Customer Ratings

About Expert Skip Hire Sussex

Expert Skip Hire Sussex is a family-run waste collection company that has been in operation since 2016, based in Newhaven. They provide a comprehensive range of skip hire and waste collection services, catering to both domestic and commercial clients throughout East and West Sussex. The company aims to deliver a reliable, local service, distinguished by their commitment to customer satisfaction and effective waste management. Their offerings include various skip sizes, cage tipper hire, rubbish clearance, and wait-and-load services. Expert Skip Hire prides itself on its expertise, backed by over 125 years of combined experience in the waste management sector. They understand the specific needs of their clients and tailor their services accordingly. This ensures that clients receive the best possible waste removal solutions for their projects, whether they involve garden waste, household items, or commercial debris. The company is fully licensed and insured, ensuring a professional approach to all jobs, no matter the scale. Notably, they also offer permits for road placements, further simplifying the process for their customers.

Expert Skip Hire Sussex Reviews

What people say about delivery

The overall sentiment regarding delivery for the skip hire company is predominantly negative, with numerous customers expressing frustration over late arrivals, lack of communication, and unfulfilled promises. Many reviews highlight issues such as skips not being collected on time, rude customer service, and the company’s failure to provide accurate timeframes for both delivery and collection. While a few customers report positive experiences with timely delivery and helpful staff, these are significantly outweighed by the complaints about poor service and unprofessionalism.

Expert Skip Hire Sussex Prices

The overall sentiment regarding price for the skip hire company is predominantly negative. Many customers express frustration over unexpected additional charges, such as fees for alleged overloading and extended hire periods, which they feel were not clearly communicated upfront. Additionally, several reviews highlight significant price increases, with one customer noting a 200% hike, leading to perceptions of the company as greedy and untrustworthy. However, a few positive reviews mention good value and competitive pricing, indicating that experiences may vary.

What people say about service & professionalism

The sentiment regarding the professionalism of the skip hire company is mixed, with a notable divide between positive and negative experiences. Many customers praised the drivers for being friendly, helpful, and professional, highlighting their efficiency and good service. However, numerous reviews criticized the office staff for being rude and unprofessional, with complaints about poor communication, delays in service, and a lack of accountability. This inconsistency has led to a significant number of customers expressing dissatisfaction and vowing not to use the service again.

Expert Skip Hire Sussex FAQs