Brown Recycling Ltd
Skip hire in Stoke on Trent, Staffordshire – serving Newcastle under Lyme, Crewe and nearby areas.
4.6 (226 reviews)Vanguard House, Sneyd Hill, ST6 2DZ
Service Areas
Stoke on Trent + Newcastle under Lyme, Crewe
If you're close to these areas, it's worth giving them a call as coverage can sometimes extend further.
Skip Sizes
Mini (2-3 yards), Midi (4-5 yards), Builder's (6-8 yards) & Large (10-12 yards) skips available
Customer Ratings
About Brown Recycling Ltd
Brown Recycling Ltd, established in 1926 and a family-owned business, is a leading provider of total waste management and recycling services based in Stoke-on-Trent, Staffordshire. With nearly 100 years of experience in the waste management industry, the company focuses on delivering reliable, cost-effective, and sustainable solutions for a diverse range of customers. Their services cater to both domestic households and commercial businesses, covering sectors such as manufacturing, retail, construction, and hospitality. Brown Recycling distinguishes itself through its commitment to zero waste to landfill, aiming to recycle a significant portion of the waste it processes. The company has successfully handled over 200,000 tonnes of waste, ensuring 99% on-time service delivery. Furthermore, the company values safety, compliance, and customer service, forging long-lasting relationships with clients. With a dedication to sustainability, Brown Recycling continuously invests in state-of-the-art facilities and equipment, including electric vehicles and advanced waste processing technologies, contributing to the growth of a circular economy. Their strong community ties and initiatives underscore their commitment to corporate social responsibility.
Brown Recycling Ltd Reviews
What people say about delivery
The overall sentiment regarding delivery from Browns Recycling is mixed, with a notable divide between positive and negative experiences. Many customers praise the punctuality, professionalism, and helpfulness of drivers like Alan and Rob, highlighting efficient service and smooth delivery processes. However, several reviews express frustration over poor communication, unfulfilled collection requests, and unexpected charges, leading some customers to recommend avoiding the company altogether.
Brown Recycling Ltd Prices
The overall sentiment regarding price for the skip hire company is mixed. While several customers express satisfaction with competitive and reasonable pricing, highlighting good value for money and prompt service, others voice significant frustrations about hidden fees and poor communication, particularly concerning charges for wasted journeys and deposits. This dichotomy suggests that while some customers appreciate the affordability, others feel misled and overcharged, leading to a negative perception of the company's pricing practices.
What people say about service & professionalism
The overall sentiment regarding professionalism in the reviews is overwhelmingly positive. Customers consistently highlight the staff's professionalism, friendliness, and efficiency, particularly mentioning drivers like Alan, Rob, and Terry for their courteous service and helpfulness. While there are a few minor complaints about payout delays, the general consensus is that Browns Recycling provides a reliable and professional service, making them highly recommended by users.
Brown Recycling Ltd FAQs
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