DERWENT RECYCLING SERVICES LTD

Customer Ratings

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About DERWENT RECYCLING SERVICES LTD

Derwent Recycling Services Ltd is a Recycling Led Waste Management Company based in Workington, Cumbria, providing a comprehensive waste disposal and recycling service throughout the region. Their offerings include waste collection and management, recycling services, secure shredding, and skip hire services tailored for various customer needs. The company primarily targets both domestic and commercial customers, ensuring that each service is customised to meet specific requirements without the constraints of large corporate structures. They pride themselves on their reliability, flexibility, and commitment to customer care, alongside a robust environmental approach, focusing on effective waste management solutions. A notable aspect of their service is a free waste audit which assists businesses in identifying efficiencies in their waste management processes. Derwent Recycling Services Ltd asserts their dedication to complying with legislative requirements and minimising potential liabilities for clients. Their reputation for excellent service quality and operational capacity stands out, as they claim to have one of the best waste and recycling processing facilities in Cumbria, capable of handling significant volumes of non-hazardous waste.

DERWENT RECYCLING SERVICES LTD Reviews

What people say about delivery

The overall sentiment regarding delivery is mixed, with a notable divide between positive and negative experiences. One customer praised the same-day delivery and friendly service, indicating satisfaction with the process. In contrast, another customer expressed frustration over an early pickup without warning, lack of communication regarding the permit, and previous negative experiences, ultimately deeming the service unprofessional and advising others to avoid the company.

What people say about service & professionalism

The overall sentiment regarding professionalism in the reviews is mixed. While some customers praise the company for its friendly and efficient service, highlighting their professionalism and recommending them, others express significant dissatisfaction due to poor communication and unprofessional handling of skip collection, particularly regarding early pickups and lack of refunds. This contrast indicates that while some experiences are positive, there are notable negative incidents that undermine the company's reputation for professionalism.

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