Southern Waste Management

Customer Ratings

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About Southern Waste Management

Southern Waste Management, trading as Basingstoke Skip Hire, has been a prominent provider of waste management services since 1982. Catering to both domestic and commercial customers throughout central Southern England, the company prides itself on delivering tailored skip hire solutions that satisfy various disposal needs. Whether it’s for home renovations, garden makeovers, or large-scale commercial waste projects, Southern Waste Management offers a diverse range of skip sizes and types, including standard and roll-on/roll-off services. One of their key differentiators is their commitment to recycling, achieving an impressive average recycling rate of 95% by processing waste through their own facilities. Customers can expect efficient service, with delivery typically occurring within 24 hours of ordering. Additionally, the company's approach emphasises customer satisfaction, as evidenced by positive feedback regarding their friendly and professional service. Southern Waste Management actively participates in community initiatives, reflecting their commitment to social responsibility. Their fleet of well-maintained vehicles and experienced team ensure reliable and high-quality service across their operations.

Southern Waste Management Reviews

What people say about delivery

The overall sentiment regarding delivery for Basingstoke Skip Hire is mixed. Many customers praise the timely delivery and collection, highlighting a hassle-free experience and friendly staff, with one reviewer noting they had a fantastic service from start to finish. However, there are significant concerns raised about safety and communication, particularly regarding a dangerous incident involving debris from a skip, as well as complaints about poor collection timing and lack of communication, indicating that not all experiences were positive.

Southern Waste Management Prices

The overall sentiment regarding price is highly positive, with customers consistently highlighting the reasonable and excellent value for money offered by the skip hire company. Reviews emphasize satisfaction with both the pricing and the quality of service, indicating that customers feel they are getting a good deal.

What people say about service & professionalism

The overall sentiment regarding professionalism in the customer reviews is predominantly positive. Customers frequently highlight the friendly and helpful nature of the staff, as well as the efficient service, with many expressing satisfaction with timely deliveries and collections. However, there is a notable negative experience from one reviewer who described poor communication and rudeness, indicating that while the majority of feedback is favorable, there are areas for improvement in customer service consistency.

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