Dunmow Group

Customer Ratings

About Dunmow Group

Dunmow Group is a family-owned waste management and skip hire company based in Chelmsford, Essex, with over 35 years of experience in the industry. They operate in multiple locations including Chelmsford, Colchester, and Clacton, providing comprehensive waste management services to both domestic and commercial customers. Their offerings include skip hire, waste collection, grab hire, and muck away services, making them a versatile option for various waste disposal needs. The company's commitment to customer service is evident through their dedication to providing clear, honest, and consistent advice, alongside a focus on environmental sustainability by aiming for 100% recycling of waste. Dunmow Group stands out in the market with its state-of-the-art recycling facilities and a strong reputation built over decades in the community. They offer same-day service options and cater to a wide range of requirements while ensuring excellent customer experiences. Continuing their tradition of innovation, they have recently launched a new multi-million-pound recycling facility, reinforcing their role as leaders in waste management services across Essex and beyond.

Dunmow Group Reviews

What people say about delivery

The overall sentiment regarding delivery for the skip hire company is overwhelmingly positive. Customers consistently praise the punctuality of delivery and collection, noting that drivers are friendly, accommodating, and professional. Many reviews highlight the ease of the booking process and the company's effective communication, with several customers expressing their intention to use the service again and recommend it to others. However, a few reviews mention dissatisfaction with unexpected delivery charges or delays, indicating that while the majority of experiences are positive, there are occasional issues that could be improved.

Dunmow Group Prices

The overall sentiment regarding price for the skip hire company is predominantly positive, with many customers describing the pricing as "reasonable," "competitive," and "fair." Several reviews highlight the value for money and express satisfaction with the service received in relation to the cost, indicating that customers feel they are getting good service for the price paid. However, there is one negative review that mentions issues with delivery timing, which affected the customer's perception of value.

What people say about service & professionalism

The overall sentiment regarding the professionalism of the skip hire company is overwhelmingly positive. Customers consistently highlight the courteous and respectful demeanor of the drivers, noting their helpfulness and punctuality during both delivery and collection. Many reviews specifically commend the professional service provided throughout the booking process and the friendly interactions with staff, reinforcing a strong sense of reliability and customer satisfaction.

Dunmow Group FAQs