Mainline Recycling

Customer Ratings

About Mainline Recycling

Mainline Recycling is a family-run recycling company based in Derby that provides a wide range of waste management services including skip hire, grab hire, aggregate supply, mini-digger hire, and vehicle recovery. They operate primarily in Derby and Nottingham, catering to both domestic customers needing efficient waste solutions for home renovation and garden projects, as well as commercial clients requiring regular waste removal services. The company is distinguished by its commitment to environmental sustainability, competitive pricing, and customer satisfaction, underscored by their 98% customer satisfaction rate based on Google reviews. They are licensed waste carriers, fully insured, and have years of industry experience, ensuring a reliable and trustworthy service. Mainline Recycling's approach involves working closely with clients to provide tailored waste management solutions that meet specific project requirements. Notably, they also simplify the process for customers by taking care of council permit applications for skip hire, enhancing the convenience of their services.

Mainline Recycling Reviews

What people say about delivery

The overall sentiment regarding delivery for the skip hire company is predominantly positive, with many customers praising the promptness, professionalism, and helpfulness of the drivers. Reviews highlight timely deliveries and collections, with specific mentions of courteous staff and efficient service. However, there are notable negative experiences, particularly regarding delayed collections and inadequate customer service when issues arise, which have led some customers to express disappointment and caution against using the company.

Mainline Recycling Prices

The overall sentiment regarding price for the skip hire company is predominantly positive, with numerous customers highlighting that Mainline offers competitive and fair pricing. Many reviews specifically mention the affordability of their services, often praising the company for being the best value compared to other local options. However, there are a few negative mentions, primarily focused on customer service issues rather than pricing, indicating that while the price is appreciated, there are concerns about the overall service experience.

What people say about service & professionalism

The overall sentiment regarding professionalism in the customer reviews is overwhelmingly positive. Customers frequently highlight the polite, helpful, and knowledgeable demeanor of both the staff and drivers, emphasizing their punctuality and willingness to assist beyond expectations. However, there are a few negative remarks, particularly about rudeness from some staff, which contrasts with the generally favorable experiences shared by most reviewers.

Mainline Recycling FAQs