Coastal Recycling

Customer Ratings

About Coastal Recycling

Coastal Recycling, located in Exeter, is a leading provider of waste management and recycling services, catering to both commercial and domestic clients across Devon and beyond. With over 30 years of experience, the company focuses on sustainability and community engagement, handling more than 312,000 tonnes of material annually, of which over 90% is recycled or recovered. Their extensive range of services includes skip hire, roll-on roll-off containers, commercial waste collections, and hazardous waste management. They pride themselves on their ability to create bespoke waste management solutions that meet the diverse needs of their clients, ensuring efficient and environmentally responsible disposal of waste. Coastal Recycling is an employee-owned business, fostering a culture of investment and care among its employees, which enhances customer service and commitment to community values. Additionally, they emphasise education and engagement in sustainability efforts, helping customers reduce waste costs and maximise recycling efforts. Their operational standards are aligned with high-quality management systems, ensuring compliance with health, safety, and environmental regulations.

Coastal Recycling Reviews

What people say about delivery

The overall sentiment regarding delivery from the skip hire company is predominantly positive, with numerous customers praising the punctuality and professionalism of the delivery drivers. Many reviews highlight the friendly and helpful nature of the staff, both in the office and on-site, contributing to a smooth and efficient service experience. However, there are a few negative comments regarding miscommunication about service terms and collection timings, indicating some areas for improvement in customer service consistency.

Coastal Recycling Prices

The overall sentiment regarding price is predominantly positive, with many customers highlighting the reasonable and competitive rates offered by the skip hire company. Reviews frequently mention the value for money, especially in relation to the quality of service provided, with customers expressing satisfaction over transparent pricing and no hidden fees. A few reviews also reflect on previous negative experiences with other companies, emphasizing the cost-effectiveness and reliability of this service.

What people say about service & professionalism

The overall sentiment regarding professionalism in the reviews is overwhelmingly positive. Customers consistently highlight the friendly and efficient service provided by both the office staff and drivers, noting their punctuality, helpfulness, and willingness to accommodate specific requests. However, there is a notable exception where one customer expressed dissatisfaction with a lack of communication regarding the skip hire duration, indicating that while the majority of experiences are positive, there are areas for improvement in transparency and professionalism.

Coastal Recycling FAQs