Mountain Recycling

Customer Ratings

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About Mountain Recycling

Mountain Recycling is an independent waste management company based in the East Midlands, specialising in commercial waste solutions. They offer a fresh approach to how business waste is managed, emphasising simplicity and transparency in their services. The company serves a wide target market, primarily focusing on commercial clients, but also includes residential services. Key differentiators include a simple pricing structure with no hidden charges, a fully dependable service, and a commitment to recycling with 100% diversion from landfill. Mountain Recycling is distinguished by its state-of-the-art fleet, dedicated account managers, and flexible contracts, ensuring high-quality, tailored solutions for waste management. The company's approach is built on sustainability and compliance with recycling regulations, with an emphasis on educating businesses about upcoming legislative changes that will affect their waste management practices. Notably, Mountain Recycling has over 25 years of experience in the industry and is well-regarded for its customer service and reliability, proven by numerous positive client testimonials.

Mountain Recycling Reviews

What people say about delivery

The overall sentiment regarding delivery for Mountain Recycling is overwhelmingly negative. Customers consistently report missed collections, lack of communication about scheduling changes, and unaddressed complaints, leading to significant frustration and concerns about hygiene. Additionally, there are accusations of unethical practices related to billing and contract extensions, further diminishing trust in the company's service.

Mountain Recycling Prices

The overall sentiment regarding price is overwhelmingly negative, with customers expressing frustration over unexpected charges and perceived overbilling practices. Many reviewers highlight a lack of transparency in pricing, with claims of inaccurate invoicing and fees that were not clearly communicated, leading to feelings of being exploited. Additionally, the dissatisfaction with customer service exacerbates the negative perception, as customers feel their concerns about pricing issues are ignored.

What people say about service & professionalism

The overall sentiment regarding professionalism in this skip hire company is overwhelmingly negative. Customers consistently describe the service as disorganized and unprofessional, highlighting issues such as rude staff, lack of accountability, and failure to fulfill commitments. Reviews emphasize a frustrating experience with management, who are perceived as dismissive and unresponsive to complaints.

Mountain Recycling FAQs