East Coast Waste

Customer Ratings

About East Coast Waste

East Coast Waste is a waste management company based in Great Yarmouth, established in 1979 by Paul Clements. The company offers a total waste management service that includes commercial and domestic skip hire, recycling, and a dedicated trade waste collection service. With a focus on providing high-quality and flexible skip hire options, East Coast Waste is one of the largest privately-owned skip hire businesses in East Anglia. Their services cater to both major contracts and one-off domestic clearances, ensuring personal attention to each customer due to their family-run nature. East Coast Waste prides itself on its friendly and prompt service, along with rigorous compliance with health and safety and environmental policies. They operate the first purpose-built waste transfer station in Great Yarmouth and have built a strong reputation for their commitment to recycling, with a goal of returning up to 85% of the waste processed back to recycling. Their team of experienced staff ensures effective waste management while maintaining a strong focus on customer satisfaction and support.

East Coast Waste Reviews

What people say about delivery

The overall sentiment regarding delivery for the skip hire company is predominantly positive, with many customers praising the promptness, professionalism, and helpfulness of the delivery staff. Specific highlights include quick response times, friendly service, and efficient handling of waste collection. However, there are notable negative experiences related to irregular bin collection and unprofessional customer service from some staff members, which have led to dissatisfaction for a few customers.

East Coast Waste Prices

The overall sentiment regarding price is overwhelmingly positive, with customers frequently describing the skip hire company's rates as "reasonable," "decent," and "keen." Many reviews highlight the affordability of the service in relation to the quality of service provided, indicating that customers feel they received good value for their money.

What people say about service & professionalism

The overall sentiment regarding professionalism in the reviews is mixed. Many customers praise the team for their helpfulness, friendliness, and efficiency, highlighting instances of staff going above and beyond in their service. However, there are notable complaints about rudeness and unprofessional behavior from some staff members, particularly in phone interactions, which detracts from the otherwise positive experiences shared by many customers.

East Coast Waste FAQs