Digaway & Clearaway Recycling

Customer Ratings

About Digaway & Clearaway Recycling

Digaway & Clearaway Recycling is a family-run waste management company based in Upton upon Severn, Worcestershire, offering skip hire, grab hire, waste removal, groundworks, aggregate supply and a dedicated recycling centre. The business serves both domestic and commercial customers across the Three Counties, covering Worcestershire, Herefordshire and Gloucestershire. Skip sizes range from 2-yard mini skips up to 14-yard maxi skips, with roll-on roll-off containers also available for large-scale projects. Same-day delivery is offered locally and next-day delivery is provided as standard across the service area, with road permit arrangements handled for skips placed on the public highway. The company operates its own recycling plant where plastic compacting and waste sorting are carried out on site, and it is committed to recycling all waste received at the facility. Aggregates, many sourced from recycled building materials, are available for next-day delivery with a minimum one-tonne order. A man-with-a-van collection service and digger hire are also offered, making Digaway & Clearaway Recycling a broad one-stop provider for waste and groundworks requirements across the region.

Digaway & Clearaway Recycling Reviews

What people say about delivery

Delivery and collection performance is generally reliable, with most customers reporting on-time service and professional drivers who handle challenging access points skillfully. However, a significant minority experienced serious issues including long delays, failure to collect when promised, poor communication about holiday closures, and lack of notice before collection, suggesting inconsistency in service standards.

Digaway & Clearaway Recycling Prices

Pricing appears competitive on the surface, but customers report significant frustration with hidden charges and unexpected disposal fees that substantially increase the final cost. The team's failure to communicate restrictions on certain waste items upfront, combined with poor service coordination, leaves clients feeling misled and overcharged for what seemed like a straightforward transaction.

What people say about service & professionalism

The overall feeling on company quality and professionalism is overwhelmingly positive, with most customers praising friendly, professional staff, reliable service and strong communication. However, a significant minority report serious concerns including poor communication about terms and conditions, inflexible collection policies, denial of liability for damage, and lack of notice when collecting skips.

Digaway & Clearaway Recycling FAQs