Ellgia

Customer Ratings

About Ellgia

Ellgia Limited, established in 2011, is a prominent waste management, recycling solutions, and skip hire company operating across East Anglia in Cambridgeshire, Lincolnshire, Norfolk, and Suffolk. They provide tailored services to businesses, trade, and homeowners, emphasising sustainable waste management and zero to landfill solutions. Key differentiators include their commitment to bespoke environmental solutions, leveraging a wide range of skip sizes from 3-yards to 16-yards, and advanced processing technologies for waste-derived fuels. The company operates over 60 vehicles from multiple permitted locations, showcasing a robust and scalable operation while maintaining a local family-run approach to customer service. Ellgia's core values focus on innovation, environmental responsibility, and quality service, which has earned them recognition and awards in the waste management sector. They prioritise customer and community engagement, ensuring that their operations align with sustainable practices. With extensive capabilities in handling various waste types and offering recycling advice, Ellgia serves a diverse audience while promoting efficiency in waste disposal and management.

Ellgia Reviews

What people say about delivery

The overall sentiment regarding delivery from the skip hire company is overwhelmingly negative. Customers frequently report issues such as missed collections, unhelpful and rude staff, and poor communication, with many expressing frustration over being tied into contracts that limit their options. Specific complaints include vehicles breaking down, delays in service, and additional charges that feel unjustified, leading numerous customers to seek alternatives like Biffa for better service.

Ellgia Prices

The overall sentiment regarding price is predominantly negative, with multiple customers expressing frustration over being overcharged and locked into unfavorable contracts. Many reviews highlight that competitors offer significantly cheaper rates and better service, leading customers to recommend avoiding this company in favor of more affordable options. Positive mentions of price are rare and are overshadowed by complaints about hidden fees and poor customer service related to billing issues.

What people say about service & professionalism

The overall sentiment regarding professionalism in the skip hire company is predominantly negative. Many customers express frustration with rude and unhelpful staff, citing poor communication and a lack of professionalism in handling contracts and service issues. While a few reviews highlight friendly and helpful interactions, the majority emphasize dissatisfaction with the company's service quality and customer support, leading to recommendations to avoid the company in favor of competitors.

Ellgia FAQs