Fletchers Waste Management

Customer Ratings

About Fletchers Waste Management

Fletchers Waste Management is a Sheffield-based company specialising in skip hire and waste management solutions for both domestic and commercial clients. Established over 40 years ago, the company prides itself on providing reliable and affordable services in Sheffield and South Yorkshire. Their offering includes a comprehensive range of skip sizes, tailored to meet the differing demands of residential and business projects. The company is dedicated to eco-friendly practices, boasting a recycling rate of over 98% for collected waste, and actively engages in community support initiatives. They are known for their competitive pricing and next-day delivery service across numerous postcodes. Additionally, Fletchers Waste Management arranges necessary permits for skips placed on public roads, ensuring compliance with local regulations without imposing additional costs. Their commitment to excellent customer service is reflected in their high ratings on Trustpilot, showcasing their operational integrity and reliability. The company also features a user-friendly online booking system, making it easier for clients to secure their skip hire through a straightforward process. Fletchers Waste Management’s values centre around customer satisfaction, environmental sustainability, and community engagement, making them a trusted choice for waste management needs.

Fletchers Waste Management Reviews

What people say about delivery

The overall sentiment regarding delivery from the skip hire company is predominantly negative, with numerous customers expressing frustration over missed delivery dates, poor communication, and unprofessional behavior from drivers. Many reviews highlight issues such as skips not being delivered as promised, difficulties in reaching customer service, and delays in refunds. While there are a few positive experiences noted, they are overshadowed by the significant number of complaints about unreliable service and lack of accountability.

Fletchers Waste Management Prices

The overall sentiment regarding price is predominantly positive, with multiple customers highlighting the competitive and fair pricing of the skip hire service. Many reviews specifically mention that the prices are the cheapest they found, and several customers express satisfaction with the value received for the service provided. However, there are a few negative experiences related to service issues, but these do not seem to overshadow the general appreciation for the pricing.

What people say about service & professionalism

The overall sentiment regarding professionalism at Fletchers Waste is highly polarized. Many customers express frustration with the company's lack of responsiveness and reliability, citing unprofessional behavior such as missed deliveries, poor communication, and inadequate resolution of issues. Conversely, a significant number of reviews highlight positive experiences, praising the professionalism of the staff and drivers, timely service, and helpful customer support. This suggests that while some customers have had excellent interactions, a substantial portion has faced serious challenges that undermine the company's professional reputation.

Fletchers Waste Management FAQs