BILL AND BEN SKIP HIRE LTD

Customer Ratings

About BILL AND BEN SKIP HIRE LTD

Bill and Ben Skip Hire Ltd is a waste disposal company based in Congleton, Cheshire, specialising in skip hire services for both domestic and commercial customers. They provide a variety of skip sizes, including mini, midi, and maxi skips, designed to accommodate various waste disposal needs. Their target market includes homeowners, builders, and businesses in need of waste management solutions. One of their key differentiators is their commitment to transparent pricing; they emphasise that customers pay what is quoted without unexpected extra charges. Additionally, they promote environmental responsibility by recycling as much waste as possible. Bill and Ben Skip Hire is dedicated to providing fast and reliable services, ensuring that skips are delivered and collected at the customer’s convenience. They offer both short and long-term hire options, making them a suitable choice for different project durations. Bill and Ben Skip Hire strive to simplify the waste disposal process by delivering high-quality customer service, highlighting their experienced team and commitment to safety and compliance with waste management regulations.

BILL AND BEN SKIP HIRE LTD Reviews

What people say about delivery

The overall sentiment regarding delivery for the skip hire company is mixed, with a significant number of negative experiences overshadowing the positive ones. Many customers report delays in collection, with some waiting weeks despite multiple follow-up calls, leading to frustration and inconvenience. However, there are also several positive reviews highlighting prompt delivery and collection, friendly service, and reasonable pricing, indicating that while some customers have had satisfactory experiences, reliability issues are a common concern.

BILL AND BEN SKIP HIRE LTD Prices

The overall sentiment regarding price for the skip hire company is mixed. Many customers appreciate the competitive pricing, noting it as reasonable and often the best compared to other companies, with some specifically mentioning good value for money. However, there are also complaints about inconsistent pricing experiences, with some customers feeling they were charged differently or that prices had increased without notice, leading to frustration alongside service issues.

What people say about service & professionalism

The overall sentiment regarding professionalism in the reviews is overwhelmingly negative. Many customers report rude and abusive behavior from staff, poor communication, and a lack of accountability, particularly concerning skip collection delays and mishandling. However, a few positive experiences highlight friendly and accommodating service, but these are overshadowed by the numerous complaints about unprofessional conduct and inadequate customer service.

BILL AND BEN SKIP HIRE LTD FAQs