OMNI Skips and Recycling

Customer Ratings

About OMNI Skips and Recycling

OMNI Skips and Recycling is a family-run business based in Tunbridge Wells, specialising in skip hire, waste management, and the recovery and recycling of building waste, including soil, hardcore, and green waste. They serve a diverse market, catering to homes, builders, and businesses primarily throughout Kent and East Sussex. OMNI takes pride in offering the highest standard of service with a focus on reliability, customer satisfaction, and sustainability. Their values emphasise a commitment to recycling, aiming to achieve close to 100% material recovery to minimise landfill usage. The company also maintains a competitive edge by offering same-day skip delivery and ensuring all their vehicles are operated by competent and certified drivers. Notably, they have a modern fleet and a strong reputation for safety and service quality. Customers can conveniently book and pay for their services online, reflecting their commitment to first-class customer experiences and process efficiency. OMNI Recycling is an Environment Agency approved waste carrier, which adds to its credibility and trust in the sector, highlighting its dedication to environmentally sustainable practices.

OMNI Skips and Recycling Reviews

What people say about delivery

The overall sentiment regarding delivery for the skip hire company is mixed, with a significant divide between positive and negative experiences. Many customers praised the prompt and efficient delivery service, highlighting friendly and helpful drivers, while others expressed frustration over missed deliveries, poor communication, and damage to property. The negative reviews particularly emphasize a lack of customer service and unresolved issues, suggesting a need for improvement in reliability and responsiveness.

OMNI Skips and Recycling Prices

The sentiment regarding price for the skip hire company is mixed. Some customers express frustration over high costs and poor service, describing it as a "scam" and noting that they received inadequate responses when issues arose. In contrast, other customers highlight the affordability of their services, with one praising them as the "cheapest around" and expressing satisfaction with both the price and the quality of service received.

What people say about service & professionalism

The overall sentiment regarding professionalism in the reviews is mixed. Many customers praise the company for its polite and helpful staff, timely deliveries, and efficient service, highlighting specific positive interactions with drivers who demonstrated professionalism. However, there are also significant complaints about unprofessional behavior from customer service, particularly regarding issues with damage and lack of communication, leading some customers to advise against using the company.

OMNI Skips and Recycling FAQs