The Waste Group

Customer Ratings

About The Waste Group

The Waste Group operates as a comprehensive waste management service provider in Wareham, specialising in skip hire, asbestos removal, grab lorry services, and commercial waste management. With over ten years of experience, they cater to both residential and commercial clients, ensuring excellent customer service and eco-friendly practices. Their service stands out due to next-day delivery options and a commitment to sustainability, as they endorse a 'Go Green' ethos by aiming for a 100% diversion from landfill. This includes partnerships with Ecologi to plant trees for every skip hired, showcasing their dedication to environmental initiatives. The Waste Group prides itself on a customer-centric approach, treating clients as they wish to be treated, which is rooted in their company values. Their operational base in Wareham is strategically positioned to serve the surrounding areas, fostering a local yet reliable business reputation.

The Waste Group Reviews

What people say about delivery

The overall sentiment regarding delivery for the skip hire company is predominantly positive, with many customers praising the timely and careful delivery and collection of skips. Reviews highlight the professionalism and helpfulness of the staff, both in the office and on-site, with specific mentions of accommodating requests and providing excellent customer service. However, there are a few negative experiences, particularly regarding miscommunication about delivery areas and poor customer service from one representative, which detracts from an otherwise strong reputation.

The Waste Group Prices

The overall sentiment regarding price for the skip hire company is predominantly positive, with many customers praising the competitive and reasonable pricing. Reviews highlight that the company's charges are fair compared to competitors, and several customers express satisfaction with the value for money received. However, there is a notable negative sentiment from a single customer who criticized a recent price increase for disposing of TVs, indicating some dissatisfaction among regular customers regarding changes in pricing policies.

What people say about service & professionalism

The overall sentiment regarding professionalism in the skip hire company is overwhelmingly positive. Customers consistently highlight the staff's professionalism, friendliness, and helpfulness, noting that they received prompt responses and efficient service throughout the booking, delivery, and collection processes. Many reviews specifically commend the team's ability to handle tricky situations and provide valuable advice, reinforcing their reputation for being reliable and customer-focused.

The Waste Group FAQs