Thorncliffe Skip Hire

Customer Ratings

About Thorncliffe Skip Hire

Thorncliffe Skip Hire offers a comprehensive skip hire service tailored for domestic, commercial, and trade customers in the North Wales and North West regions. The company prides itself on its environmentally responsible approach, operating a nil to landfill policy and utilising an advanced recycling facility to sort waste. Since its establishment in 1987, Thorncliffe has gained a reputation for reliability and exceptional customer service, distinguishing itself from competitors by its commitment to supporting environmental sustainability while maintaining competitive pricing. The extensive range of skips available includes sizes from 2 tonnes to 8 tonnes and roll-on roll-off options, catering to diverse waste management needs. Thorncliffe not only provides skip hire but also serves the broader community through its builder's merchant activities, positioning itself as a prominent resource for high-quality building supplies. Their dedicated customer service team is noted for assisting clients effectively, which reinforces their core values of quality and customer care. As a member of the National Merchant Buying Society, Thorncliffe has access to an extensive network that enhances their service delivery.

Thorncliffe Skip Hire Reviews

What people say about delivery

The overall sentiment regarding delivery for the skip hire company is predominantly positive, with many customers praising the promptness and professionalism of the service. Reviews highlight timely deliveries, helpful drivers, and efficient communication, with several customers expressing their satisfaction and willingness to recommend the company. However, there is a stark contrast in one negative review, where a customer details a frustrating experience with billing issues and service inconsistencies, indicating that while many had a great experience, there are significant concerns for some customers.

Thorncliffe Skip Hire Prices

The overall sentiment regarding price for the skip hire company is mixed. On the positive side, several customers highlight Thorncliffe as offering competitive rates and great value for money, praising their service and responsiveness. Conversely, there are negative experiences where customers express frustration over cancellation fees and perceive the company as money-grabbing, particularly in sensitive situations like health-related emergencies.

What people say about service & professionalism

The overall sentiment regarding professionalism in the reviews is overwhelmingly positive. Customers frequently highlight the courteous and helpful nature of the staff, noting their professionalism in handling bookings, deliveries, and collections. Many reviews specifically commend the drivers for their friendly demeanor and ability to navigate challenging situations, reinforcing the company's reputation for reliable and professional service. However, there is a notable negative mention of a rude employee at the recycling center, which contrasts with the otherwise positive feedback.

Thorncliffe Skip Hire FAQs