Brewsters

Customer Ratings

About Brewsters

Brewsters Waste Management is a family-run business established in 1960, focused on providing comprehensive waste management solutions in London and Essex. With over 50 years of experience, they specialise in skip hire, waste compactors, recycling, and the disposal of confidential and trade waste. Their target market includes both commercial clients, such as corporations and builders, as well as private individuals requiring domestic waste services. Brewsters differentiates itself through its commitment to the environment, boasting a 'zero landfill' policy and ensuring that 95% of the collected waste is recycled. They have a strong customer-centric approach, underpinned by a proven track record in handling large-scale projects while maintaining high standards of service. The company holds several national accreditations, affirming their compliance with industry regulations. Brewsters prioritises customer satisfaction and aims to establish long-term relationships, providing tailored waste management strategies that reduce costs and enhance operational efficiency. Their modernised fleet and trained staff contribute to effective service delivery in a challenging urban environment.

Brewsters Reviews

What people say about delivery

The overall sentiment regarding delivery for the skip hire company is predominantly negative, with numerous customers expressing frustration over late or missed deliveries and poor communication. Many reviews highlight the unreliability of the service, with complaints about having to repeatedly call for updates and receiving inconsistent information from customer service. However, a few customers did report positive experiences, praising timely deliveries and helpful drivers, indicating that service quality may vary significantly.

Brewsters Prices

The sentiment regarding price for the skip hire company is mixed. While some customers express frustration over unexpected costs and poor service leading to additional expenses, others highlight the competitive pricing and good value received, praising the service as excellent and worth recommending. Overall, the positive reviews about pricing are overshadowed by complaints about service-related issues that resulted in higher costs for some customers.

What people say about service & professionalism

The sentiment regarding professionalism in the reviews is highly polarized. While some customers praise the company for its professional and efficient service, highlighting timely deliveries and helpful staff, a significant number of reviews express frustration with unprofessional behavior, including rudeness from staff and failure to follow through on commitments. Many customers report issues with communication and reliability, leading to a negative perception of the company's professionalism overall.

Brewsters FAQs