Porter Metals & Skip Hire Ltd

Customer Ratings

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About Porter Metals & Skip Hire Ltd

Porter Metals & Skip Hire Ltd is an established waste management company based in Chippenham, Wiltshire, with over 65 years of experience in metal and waste recycling. The company offers a comprehensive range of services that cater to both domestic and commercial customers, making them a reliable partner for skip hire and scrap metal disposal. Their key services include skip hire, buying and selling of scrap metal, and various recycling services such as wood, battery, and cardboard recycling. A distinctive aspect of their operations is their commitment to sustainability, ensuring that metal waste is recycled in an environmentally friendly manner. This positions them not only as service providers but as contributors to a greener future. Additionally, they pride themselves on building strong relationships with their suppliers and customers, along with providing competitive prices for scrap metals. Their approach is centred around friendliness and a commitment to service excellence, ensuring a stress-free experience both for skip hire and metal recycling. With a focus on quality and reliability, Porter Metals & Skip Hire Ltd serves as a one-stop solution for all waste recycling and scrap metal processing needs.

Porter Metals & Skip Hire Ltd Reviews

What people say about delivery

The overall sentiment about delivery is mixed, with one customer praising the helpfulness and ease of the drop-off process, while another expresses frustration over delays and poor communication from the staff, ultimately leading them to seek services elsewhere. This indicates a divide in customer experiences, highlighting both positive interactions and significant dissatisfaction.

Porter Metals & Skip Hire Ltd Prices

The overall sentiment regarding price is predominantly negative, with customers expressing dissatisfaction about high quotes and perceived unfair pricing practices. One reviewer specifically criticized a £1000 quote for a 6-yard skip as "laughable," while another mentioned feeling overcharged for a ton of scrap. In contrast, a single positive review highlighted a good price for scrap metal, but it does not outweigh the negative experiences shared.

What people say about service & professionalism

The overall sentiment regarding professionalism at the skip hire company is mixed. While many customers praise the staff for being polite, helpful, and friendly, there are significant complaints about rude behavior from the owner and poor customer service, leading some to express their intention not to return. The positive reviews highlight a professional demeanor among the team, but the negative experiences overshadow this, indicating a need for improvement in customer relations.

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