Greenfield Skips Ltd

Customer Ratings

* Price rating not available - minimum 5 reviews required

About Greenfield Skips Ltd

Greenfield Skips Ltd is a local skip hire company based near Gatwick, specialising in providing reliable and cost-effective waste management solutions. They operate primarily in the RH postcode area, offering skip hire services ideal for various needs including house clearances, garden waste clearance, refurbishment work, construction and demolition projects, as well as DIY tasks. Their target market includes domestic customers such as homeowners and tenants as well as commercial clients including builders and landscapers. A key differentiator for Greenfield Skips is their commitment to responsible waste disposal, backed by their waste carriers license, which allows them to optimise recycling opportunities. The company's customer-centric approach is demonstrated through their policy of listening to customer feedback, ensuring they provide the most cost-efficient service available. They utilise advanced computer systems to manage skip stock, guaranteeing that customers have their chosen skips available on the requested delivery date. Additionally, they offer waste reports for site records, further enhancing their customer service. Established in 1999, Greenfield Skips has built a reputation for dependable service in Sussex and Surrey, reflecting strong values of professionalism and customer satisfaction in their operations.

Greenfield Skips Ltd Reviews

What people say about delivery

The overall sentiment regarding delivery for the skip hire company is mixed, with a notable divide between positive and negative experiences. Many customers praised the punctuality and helpfulness of the drivers, highlighting instances of excellent customer service and quick responses to urgent requests. However, there are significant complaints about miscommunication, damage to property, and issues with billing, including attempts to charge customers unfairly, which have left some customers frustrated and unwilling to recommend the service.

Greenfield Skips Ltd Prices

The overall sentiment regarding price is predominantly negative, with multiple customers expressing frustration over unexpected charges and perceived overpricing, such as being billed significantly more than initially quoted. In contrast, a couple of reviews highlight a positive experience, noting reasonable pricing and fair value compared to competitors, but these are overshadowed by the complaints of excessive charges and poor service.

What people say about service & professionalism

The overall sentiment regarding professionalism in the reviews is predominantly positive. Customers frequently highlight the friendly and helpful nature of the staff, both on the phone and during delivery, with specific mentions of drivers going above and beyond to ensure customer satisfaction. However, there is a notable negative experience regarding poor service and communication, which contrasts with the generally favorable impressions of professionalism from other reviewers.

Greenfield Skips Ltd FAQs