MT Skips

Customer Ratings

About MT Skips

MT Skips is a family-owned business based in Dudley, with 20 years of experience in the Waste Management Industry. They offer a variety of skip hire services, catering to both domestic and commercial clients, and are dedicated to providing excellent customer service in all their interactions. The company's core principles are affordability, reliability, and a commitment to first-class customer satisfaction. They aim to be environmentally friendly, prioritising recycling in their operations. MT Skips provides a wide range of skip sizes including Mini, Midi, and larger skips for industrial use, ensuring that they have a solution for every waste requirement, from DIY projects to industrial waste management. Notably, they offer same-day and next-day delivery options, making them one of the most popular choices for skip hire in the region. Additionally, they assist clients in arranging the necessary council road skip licences, providing peace of mind for their customers. Overall, MT Skips is focused on meeting the diverse needs of its clients while maintaining a strong environmental ethos.

MT Skips Reviews

What people say about delivery

The overall sentiment regarding delivery for the skip hire company is mixed, with a significant number of positive experiences highlighting prompt and courteous service, timely deliveries, and efficient collections. Customers appreciated the professionalism of drivers and the responsiveness of the office staff in many cases. However, there are numerous negative reviews that express frustration over poor communication, delays in collection, and rude customer service, with some customers experiencing significant issues such as skips blocking driveways for extended periods and damage to property. This dichotomy suggests that while some customers have had excellent experiences, others have faced considerable challenges, leading to a polarized perception of the company's delivery service.

MT Skips Prices

The sentiment regarding price for the skip hire company is highly polarized. Many customers appreciate the competitive pricing and value for money, highlighting prompt service and reliability, while others express frustration over unexpected price increases and poor customer service, suggesting that they would prefer to pay more elsewhere for better experiences. Overall, while some reviews commend the affordability, a significant number of customers report negative experiences related to pricing disputes and unprofessionalism.

What people say about service & professionalism

The sentiment regarding the professionalism of the skip hire company is mixed, with several customers praising the polite and professional demeanor of the drivers and some staff members, while others express significant dissatisfaction with the customer service, particularly from the phone staff. Positive reviews highlight timely deliveries and friendly interactions, whereas negative feedback focuses on rude communication, billing issues, and unfulfilled promises regarding skip collection, leading to a perception of unprofessionalism in certain interactions.

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