MAC Skip Hire

Customer Ratings

About MAC Skip Hire

MAC Skip Hire provides domestic and commercial skip hire services, catering to a wide range of project sizes. The company is physically located in Coventry, Hinckley, and Nuneaton, serving various areas including Solihull, Rugby, and Leamington Spa. Their target market includes both residential and business customers who require efficient waste disposal solutions. One of the key differentiators for MAC Skip Hire is their extensive range of skip sizes available, which allows them to meet diverse customer needs effectively. They pride themselves on competitive prices and a reliable service, promising timely delivery and collection of skips. As a fully licensed and insured company, they are compliant with all necessary legislation, which reassures customers of their commitment to responsible waste management. Notably, MAC Skip Hire positions itself as a long-established, family-run business, offering a personal touch while ensuring professional service. Their approach revolves around understanding the client's requirements, promoting trust and satisfaction in their services.

MAC Skip Hire Reviews

What people say about delivery

The overall sentiment regarding delivery for the skip hire company is predominantly negative, with multiple customers expressing frustration over poor communication, missed delivery dates, and unprofessional behavior from drivers. Specific complaints include rude attitudes from staff, difficulties in getting timely responses for both delivery and collection, and instances of skips being placed in inconvenient locations. While a few customers reported positive experiences with timely deliveries and friendly drivers, these were overshadowed by the numerous complaints about service reliability and customer support issues.

MAC Skip Hire Prices

The overall sentiment regarding price is mixed. While some customers appreciate the competitive pricing and reasonable rates, noting good value for services, others express dissatisfaction, claiming the prices are higher than competitors and describing the company as a "rip off." Additionally, there are mentions of inconsistent service experiences that may overshadow the positive pricing feedback.

What people say about service & professionalism

The sentiment regarding professionalism in the reviews is mixed, with a notable divide between positive and negative experiences. While some customers praise the friendly and helpful nature of the staff and drivers, others express frustration with unprofessional behavior, particularly from a driver named Adrian, who was described as rude and dismissive. Overall, the reviews highlight a lack of consistency in service quality, with several customers calling for improvements in customer service training for certain employees.

MAC Skip Hire FAQs