Bakers Environmental Solutions

Customer Ratings

About Bakers Environmental Solutions

Bakers Environmental Solutions is a leading waste management service based in Leicester, focusing on providing comprehensive waste management solutions for both business and domestic customers. With over 20 years of industry experience, they excel in business and commercial waste collection, removal, recycling, and skip hire. Their approach is rooted in sustainability, as they aim to transform waste into resources, contributing to a reduction in carbon emissions and promoting environmental responsibility. Key differentiators include their extensive experience, a strong commitment to customer service excellence, and a mission to deliver innovative environmental solutions. The company strives to build trust and maintain positive relationships with clients through core values such as honesty, reliability, teamwork, and professionalism. Notable details include their significant recycling capabilities, with over 56,000 tonnes of materials recycled per year. They have established a strong presence in diverse sectors, including construction, retail, manufacturing, and public services, making them a versatile partner for waste management needs.

Bakers Environmental Solutions Reviews

What people say about delivery

The overall sentiment regarding delivery for the skip hire company is overwhelmingly negative. Customers consistently report issues such as missed delivery and collection dates, lack of communication, and being given false information about when their skips would arrive or be picked up. Many express frustration over the company's poor customer service, with repeated excuses and delays leading to significant inconvenience and dissatisfaction. While a few reviews mention timely deliveries and good service, they are vastly outnumbered by complaints about unreliability and unprofessionalism.

Bakers Environmental Solutions Prices

The sentiment regarding price for the skip hire company is mixed, with some customers expressing satisfaction due to competitive pricing and good value for money, particularly highlighting affordable rates and prompt service. However, a significant number of reviews reflect frustration over unexpected price increases, additional charges for missed collections, and poor service that undermines the perceived value, leading to a negative overall experience. Customers often feel that the low prices are overshadowed by the company's failure to deliver reliable service.

What people say about service & professionalism

The sentiment regarding professionalism in the skip hire company is mixed. While several customers praised the service as "very professional," highlighting helpful staff and skilled drivers, a significant number expressed frustration with unprofessional behavior, including poor communication and missed collection dates. Positive reviews often mention prompt service and courteous interactions, while negative feedback focuses on repeated lies and a lack of reliability, suggesting a disparity in service quality.

Bakers Environmental Solutions FAQs