Buchanan Skip Hire

Customer Ratings

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About Buchanan Skip Hire

Buchanan Skip Hire is a family-run business founded in 1987, located in Edinburgh, West Lothian, and Falkirk. The company operates as experienced skip hire professionals offering a comprehensive range of skip sizes suitable for both domestic and trade customers. With over 30 years of experience, they pride themselves on delivering high-quality, affordable services and have developed into one of West Lothian’s largest skip hire and recycling companies. Their key differentiators include a fully licensed and accredited operation that prioritises recycling, managing to divert over 98% of waste from landfill. Buchanan Skip Hire provides a variety of skips, from small 2-yard to larger 40-yard containers, catering to differing waste disposal needs. They serve both residential clients, helping with home clean-ups, and businesses requiring ongoing waste removal solutions. The company values customer service, offering quick delivery options, and has a significant capability in waste management, underscored by their SEPA-certified Waste Transfer Station. They also assist with arranging skip permits, making the process easier for their customers. This commitment to service and sustainability highlights their approach, making them a reliable choice for skip hire in their service area.

Buchanan Skip Hire Reviews

What people say about delivery

The overall sentiment regarding delivery for the skip hire company is predominantly positive, with many customers praising the promptness and professionalism of the service. Reviews highlight efficient delivery and collection, friendly drivers, and helpful customer service, contributing to a stress-free experience. However, there are notable negative experiences, particularly from one customer who faced significant delays and poor communication regarding the collection of their skip, leading to frustration and disappointment.

Buchanan Skip Hire Prices

The sentiment regarding price for the skip hire company is mixed. While some customers appreciate the "good" and "reasonable" rates, highlighting efficient service and timely delivery, others express frustration over the company's failure to deliver on promised services despite having paid for them. Specifically, one customer felt misled about delivery times and overall service quality, indicating that the pricing may not reflect the reliability expected.

What people say about service & professionalism

The overall sentiment regarding professionalism in the customer reviews is overwhelmingly positive. Customers consistently highlight the professionalism of the drivers and staff, noting their friendly demeanor, punctuality, and skill in navigating tight spaces. Many reviewers express satisfaction with the seamless communication and assistance provided throughout the skip hire process, indicating a strong likelihood of recommending the service to others and using it again in the future.

Buchanan Skip Hire FAQs