Sortera

Customer Ratings

About Sortera

Sortera is a skip hire and construction waste management company based in Edmonton, north London, serving customers across Greater London and surrounding counties. Founded in Sweden in 2006, the company brings a Nordic heritage to waste management and describes itself as London's largest specialist construction waste management company. Sortera serves both domestic and trade customers, offering fast online skip hire booking alongside dedicated trade account facilities. Skip sizes range from 4 to 12 cubic yards, available for mixed construction waste, wood, hardcore, metals, and soil and stone, with builder bags also offered in small, medium and large options. The company can also arrange council permits for skips placed on public roads. A wait and load service is available, and enclosed skips and skips with lids can be hired on certain sizes. Sortera operates a network of transfer stations across Greater London and aims to convert waste into resources through re-use, recycling and energy extraction, with all services described as fully compliant and accredited in line with legislation and industry standards.

Sortera Reviews

What people say about delivery

Delivery and collection timeliness is overwhelmingly positive, with the vast majority of customers praising punctual arrivals, helpful advance notifications via text, and professional, courteous drivers who skilfully navigate challenging locations. A small minority report significant delays and missed collections, though these represent isolated failures rather than systemic issues.

Sortera Prices

Pricing sentiment is overwhelmingly positive, with the vast majority of customers praising competitive rates and excellent value for money relative to competitors. A small minority of long-standing customers express concern about recent price increases following ownership changes, while isolated incidents involving billing disputes or service failures have soured individual experiences.

What people say about service & professionalism

Feedback on overall company quality and professionalism is overwhelmingly positive, with the vast majority of customers highlighting reliable, punctual service from friendly and helpful staff at both office and driver level. The company consistently earns strong recommendations, though isolated complaints about missed collections, communication lapses, and early morning noise disruptions prevent a perfect score.

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