Kenny Waste Management

Customer Ratings

About Kenny Waste Management

Kenny Waste Management has been a key player in the waste management industry for over 35 years, providing an environmentally safe and controlled national waste management service. The company caters to a diverse range of clients, including commercial businesses, construction sites, and industrial sectors, ensuring compliance with legislation while promoting sustainability. Their key differentiators include a commitment to diverting waste from landfills, boasting a reported 99% diversion rate, and offering a tailored waste management plan for every client, with a dedicated contract manager for assistance. The company’s core values—recover, divert from landfill, and recycle—are central to their operations, and they strive to simplify waste disposal for their clients, helping them achieve their environmental goals. Kenny Waste Management's headquarters is located at Worsley Trading Estate in Manchester, from where they orchestrate their extensive services. They emphasise customer satisfaction, offering reliable and efficient waste management solutions while also engaging in community support and social responsibility initiatives.

Kenny Waste Management Reviews

What people say about delivery

The overall sentiment regarding delivery for the skip hire company is mixed, with a significant number of positive experiences contrasting sharply with several negative ones. Customers frequently praise the promptness and professionalism of the delivery and collection process, highlighting friendly drivers and efficient service. However, numerous complaints also emerge about missed deliveries, unprofessional excuses for failures, and difficulties in communication, leading some to feel trapped by the company's policies and hidden charges.

Kenny Waste Management Prices

The overall sentiment regarding price for the skip hire company is mixed. While several customers praise the competitive and transparent pricing, highlighting great value and no hidden costs, others express frustration over unexpected price increases and additional charges that significantly inflate the original agreed rates. This dichotomy suggests that while some customers have had positive experiences with pricing, others feel misled and trapped by the company's pricing practices.

What people say about service & professionalism

The overall sentiment regarding professionalism in the customer reviews for the skip hire company is mixed. While many customers praise individual staff members for their helpfulness, friendliness, and professionalism—highlighting positive experiences with specific employees like Rachael, Noah, and Avril—there are significant complaints about unprofessional behavior, particularly regarding hidden fees, poor communication, and difficulties in cancellation processes. Customers express frustration over being locked into contracts and receiving inadequate service, which detracts from the otherwise positive feedback about staff interactions.

Kenny Waste Management FAQs