LMD

Customer Ratings

About LMD

LMD is a skip and grab hire company based in Mitcham, Surrey, serving customers across London, Surrey and the wider South East. Described on its website as a local family run business, LMD has been operating in the grab hire sector for over 17 years and offers both domestic and commercial skip hire, with skip sizes ranging from 4 yards to 40 yards. Services include wait-and-load, roll-on/roll-off containers, rubbish clearance and the supply and delivery of construction aggregates such as hardcore, ballast, shingle and topsoil. LMD holds a registered waste carriers licence and operates its own licensed waste transfer station, with facilities in Mitcham and Whyteleafe. The company runs a fleet of eight-wheel grab lorries capable of removing up to 16 tonnes of muck, soil or aggregate in a single load, and uses fleet tracking software to dispatch the nearest vehicle quickly. All waste collected is taken to the company's transfer station, where LMD operates its own recycling programme to divert material from landfill and reclaim usable construction aggregates.

LMD Reviews

What people say about delivery

Delivery and collection performance is severely hampered by chronic lateness, with customers reporting delays of days to weeks beyond agreed dates. The team's unprofessional and often rude communication compounds the problem, with many reviewers noting failed attempts to reschedule or obtain updates, leaving them frustrated and unlikely to return.

LMD Prices

Pricing appears competitive when quoted, but customers report significant hidden costs and billing disputes that undermine value for money. Multiple reviewers describe being charged unexpectedly or twice for the same service, with the operator showing poor accountability when disputes arise and offering little recourse after payment is made.

What people say about service & professionalism

Overall company quality and professionalism are heavily criticised, with customers reporting rude and aggressive staff, unreliable service, repeated no-shows, poor communication, and a lack of accountability when issues arise. Multiple reviewers describe experiencing unprofessional behaviour including unresponsiveness to complaints, broken promises, and disputes over billing, with many explicitly warning others not to use the operator.

LMD FAQs