Pennys Group

Customer Ratings

About Pennys Group

Pennys Group is a well-established construction company that has been serving the South West of England since 1960. Based near Bath, it provides a range of services including plant hire, demolition, waste management, and excavation. The company began with humble roots, hiring out tractors from a family garden, and has since evolved into a major contractor in the region, employing over 100 staff. Their services cater to both domestic and commercial clients, with a commitment to reliability and customer satisfaction that has been a cornerstone of their operational philosophy since inception. They operate a recycling centre that processes everyday waste and produce compost, demonstrating their commitment to environmental sustainability. Key differentiators for Pennys Group include their extensive fleet of modern equipment, their accreditation and professionalism in the industry, and a dedicated team with years of experience. Their focus on customer service ensures that every project, regardless of size, receives the quality attention it deserves. With access to a wide range of locations, they carry out projects throughout the United Kingdom, reinforcing their reputation as a comprehensive service provider in the construction sector.

Pennys Group Reviews

What people say about delivery

The overall sentiment regarding delivery is mixed. While some customers praise the quick and professional service, noting timely deliveries and helpful staff, others express frustration over miscommunication regarding pickup times, leading to dissatisfaction with the service. Specifically, one customer felt shortchanged by an early collection that disrupted their plans, highlighting issues with customer service in that instance.

Pennys Group Prices

The overall sentiment regarding price is highly positive, with multiple customers highlighting the affordability and value of the services provided by the skip hire company. Reviews specifically mention "good prices" and "great value compared to others," indicating that customers feel they are receiving quality service at a reasonable cost.

What people say about service & professionalism

The overall sentiment regarding professionalism in the reviews is predominantly positive, with multiple customers highlighting the "great service" and "very professional" demeanor of the staff. However, there is a contrasting negative note from one review mentioning rudeness, indicating that while many experiences are favorable, there are exceptions that detract from the overall impression.

Pennys Group FAQs