J.Oakes & Son

Customer Ratings

About J.Oakes & Son

J.Oakes & Son is a family-run skip hire company based in Taplow, Maidenhead, providing waste removal services across Slough, Maidenhead, High Wycombe and the surrounding areas. The company offers skip hire for both domestic and commercial customers, with skip sizes ranging from 4 yards up to 40-yard Roll On Roll Off containers, making it suitable for projects of all scales. Additional services include grab hire, aggregate delivery, rubbish clearance and metal recycling. J.Oakes & Son also offers wait-and-load services and out-of-hours provision for commercial clients. The company is a registered waste carrier, holding Environment Agency Waste Carrier Registration number CBDU273688, and operates in line with environmental legislation governing the handling and disposal of waste. Permit assistance is available for customers who need to place a skip on a public highway, and the company can advise on the relevant local authority requirements across its service area.

J.Oakes & Son Reviews

What people say about delivery

Delivery performance is severely problematic, with the overwhelming majority of customers reporting catastrophic collection delays spanning weeks or months despite repeated calls and promises. Communication is consistently poor, with unanswered phones, broken commitments and a stark contrast between the company's efficiency in taking payment and its complete failure to retrieve skips in a timely manner.

J.Oakes & Son Prices

Pricing sentiment is deeply polarised, with some customers praising competitive rates and quick service, while others report significant hidden charges and unexpected price increases that substantially exceeded initial quotes. Trust in transparent pricing appears to be a major concern for dissatisfied customers.

What people say about service & professionalism

Overall sentiment regarding company quality and professionalism is severely polarized, with a substantial portion of customers reporting chronic collection delays, unresponsive communication, and broken promises that have left skips on their properties for weeks or months. Conversely, satisfied customers consistently praise the team's responsiveness, professionalism, helpfulness, and willingness to accommodate urgent requests, though these positive experiences appear concentrated among a smaller subset of users.

J.Oakes & Son FAQs