Simpson Skip Hire

Customer Ratings

About Simpson Skip Hire

Simpson Skip Hire is a professional skip hire service operating primarily in Slough, Windsor, Maidenhead, and other towns within Berkshire and Buckinghamshire. They specialise in providing reliable and affordable skip hire for a variety of purposes, serving both domestic and commercial clients. The company differentiates itself through its extensive fleet, offering skips ranging from 3 to 40 yards, which ensures flexibility for customers' waste disposal needs. One of their standout features is the ability to arrange permits for on-road skips, providing an all-inclusive service. Simpson Skip Hire values sustainability, committing to a zero-to-landfill policy by ensuring that all waste is recycled. Their approach incorporates exceptional customer service, reflected in their same-day delivery option and a convenient 'Wait & Load' service. They aim to simplify the hire process, letting customers book online or over the phone. This emphasis on customer satisfaction, alongside competitive pricing due to their in-house waste transfer station, positions them as a preferred choice for skip hire in the region.

Simpson Skip Hire Reviews

What people say about delivery

The overall sentiment regarding delivery for the skip hire company is mixed, with a significant number of customers expressing frustration over delays and poor communication. While many reviews highlight excellent service, prompt delivery, and helpful staff, several customers report long waits for skip collection, unfulfilled promises, and negative experiences with customer service. Positive feedback often emphasizes quick responses and accommodating drivers, but the recurring complaints about collection delays and lack of urgency suggest a need for improvement in their logistics and communication processes.

Simpson Skip Hire Prices

The overall sentiment regarding price for the skip hire company is mixed. While several customers highlight competitive pricing and good value for money, others express dissatisfaction, particularly with hidden fees and delays in collection that lead to additional charges. Positive reviews often emphasize the balance of fair pricing with excellent customer service, whereas negative feedback points to frustrations with perceived unfair practices related to pricing.

What people say about service & professionalism

The overall sentiment regarding professionalism in the customer reviews is mixed. Many customers praise the company for its polite and professional staff, highlighting quick delivery and collection services, as well as helpful drivers who accommodate specific requests. However, there are notable complaints about unprofessional behavior from some customer service representatives and issues with service reliability, leading to frustration among certain customers.

Simpson Skip Hire FAQs