McCarthy Marland

Customer Ratings

About McCarthy Marland

McCarthy Marland is an independent and fully licensed waste management company that has been providing waste recycling services for over 20 years. Based in the South West of England, particularly in Bristol and Bath, as well as Gloucestershire and Somerset, McCarthy Marland specializes in offering a range of waste management solutions, including skip hire, roll-on roll-off hire, grab hire, and wheelie bin services. Their target market encompasses both domestic and commercial sectors, with services tailored to meet the needs of various businesses and residential clients. A key differentiator for McCarthy Marland is their commitment to recycling, boasting an average recycling rate exceeding 90%, which underscores their dedication to environmentally responsible waste management. The company emphasizes a responsive, friendly, and reliable approach, ensuring quality service at every touchpoint. Notable aspects of their service include flexible collection options, free site assessments, and monthly waste reports designed to minimize landfill contributions. Overall, McCarthy Marland stands as a resourceful provider in the waste management industry, focused on producing recycled products and renewable fuels from the waste they handle.

McCarthy Marland Reviews

What people say about delivery

The overall sentiment regarding delivery is mixed. While some customers praise the punctuality and helpfulness of the drivers, particularly highlighting positive experiences during delivery, others express frustration with long wait times for collection and a lack of flexibility in scheduling. Additionally, there are mentions of needing to chase the company for timely service, indicating room for improvement in their collection process.

McCarthy Marland Prices

The overall sentiment regarding price is mixed. While some customers appreciate the competitive rates and good value offered by the company, others express dissatisfaction, noting that the prices are slightly higher than competitors and that delays in collection diminish the overall experience. Positive reviews highlight the affordability and customer service, but negative feedback points to issues with flexibility and timely collection, which affects the perceived value.

What people say about service & professionalism

The overall sentiment regarding professionalism in the customer reviews is overwhelmingly positive. Customers consistently highlight the professionalism of the drivers and staff, noting their helpfulness, politeness, and willingness to go the extra mile, such as assisting with heavy items and providing clear communication. Many reviewers express their intent to use the service again, indicating a strong satisfaction with the professional demeanor and service quality of the company.

McCarthy Marland FAQs