ISL Skip Hire
Skip hire in Birmingham, West Midlands – serving Solihull, Oldbury and nearby areas.
3.8 (146 reviews)34 Redfern Rd, B11 2BH
Service Areas
Birmingham + Solihull, Oldbury, Sutton Coldfield, West Bromwich, Halesowen, Leamington
If you're close to these areas, it's worth giving them a call as coverage can sometimes extend further.
Skip Sizes
Mini (2-3 yards), Midi (4-5 yards), Builder's (6-8 yards) & Large (10-12 yards) skips available
Customer Ratings
About ISL Skip Hire
ISL Skip Hire is a family-run business located in Birmingham, established in 1988 and proud to be one of the largest independent waste companies in the area. The company provides reliable skip hire services and specializes in environmentally friendly waste management solutions, aiming for 100% green waste recycling. They cater primarily to domestic customers undertaking home clearances as well as commercial clients in the construction and renovation sectors. Key differentiators include their commitment to sustainability, with all waste being recycled, reused, or converted to energy where possible. ISL Skip Hire also offers flexible options to meet various waste disposal needs and prides itself on affordable pricing, making it a popular choice for customers in Birmingham. The company is ISO 9001:2008 certified and is known for prompt, efficient service that has earned them a reputation as Birmingham's No. 1 choice for skip hire. Additionally, their operations include a Materials Recycling Facility that further enhances their recycling capabilities and aligns with their ethos of minimizing landfill waste.
ISL Skip Hire Reviews
What people say about delivery
The overall sentiment regarding delivery for the skip hire company is predominantly positive, with many customers praising the promptness and efficiency of both skip delivery and collection. Reviews frequently highlight excellent communication, helpful staff, and timely service, with customers expressing satisfaction in having their skips delivered and picked up as scheduled. However, there are notable negative experiences, particularly concerning issues with incorrect skip sizes, unprofessional behavior from staff, and delays in collection, which have left some customers frustrated and dissatisfied.
ISL Skip Hire Prices
The overall sentiment regarding price for the skip hire company is mixed. Many customers express satisfaction with the pricing, describing it as reasonable, competitive, and fair, particularly in relation to the quality of service received. However, a significant number of negative reviews highlight issues with perceived overcharging and poor customer service, with some customers feeling that the value did not match the costs incurred, particularly when faced with service failures or rude staff interactions.
What people say about service & professionalism
The overall sentiment regarding professionalism in the customer reviews is mixed, with a significant number of customers expressing dissatisfaction with the staff's attitude and service. Many reviews highlight experiences of rudeness and unhelpfulness from phone staff, describing them as dismissive and unprofessional. In contrast, several customers commend the drivers and the efficiency of the service, noting their professionalism and courteousness during delivery and collection. This indicates a divide between the office staff's customer service and the on-site personnel's performance.
ISL Skip Hire FAQs
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