ETM Recycling

Customer Ratings

About ETM Recycling

ETM Recycling is a prominent waste management company based in Bristol, specialising in a wide array of services including waste management, recycling, and skip hire targeted towards both domestic and trade clients. With a commitment to environmentally responsible practices, the company leverages its state-of-the-art waste transfer centre and one of the largest waste management fleets in the region. Established in 2010, ETM Recycling has quickly positioned itself as a key player in the waste management landscape of Bristol and Bath, driven by family values and a focus on quality service and reliability. The company is dedicated to diverting as much waste as possible from landfill, aiming for zero waste at landfill, while also ensuring cost-effective and client-focused solutions. ETM Recycling provides tailored services to accommodate a variety of projects, whether for a single household or large business operations. Their extensive service also includes innovative digital reporting tools aimed at enhancing operational efficiency, thereby allowing clients to concentrate on growth while effectively managing their waste.

ETM Recycling Reviews

What people say about delivery

The overall sentiment regarding delivery for the skip hire company is mixed, with a significant number of negative experiences overshadowing the positive ones. Many customers praised the promptness and professionalism of the delivery team, highlighting same-day service and friendly drivers. However, numerous complaints were raised about damage to property during delivery, poor customer service, and issues with incorrect skip sizes or late collections, leading to frustration and a lack of trust in the company's reliability.

ETM Recycling Prices

The sentiment regarding price for the skip hire company is mixed. While several customers praise the company for offering reasonable and competitive pricing, highlighting good value and affordability, others express frustration over perceived overpricing and poor service, suggesting that the cost does not reflect the quality of service received. Overall, positive reviews emphasize value for money, while negative feedback points to dissatisfaction with the service relative to the price paid.

What people say about service & professionalism

The overall sentiment regarding professionalism in the customer reviews for the skip hire company is mixed. Many customers praise the helpfulness and politeness of staff, particularly mentioning individuals like Kevin and Lee for their exceptional service and professionalism during skip delivery and collection. However, there are significant complaints about unprofessional behavior from drivers, including rudeness, lack of communication, and failure to take responsibility for damages caused during service, leading some customers to strongly advise against using the company.

ETM Recycling FAQs