NuGen Recycling & Environmental Solutions

Customer Ratings

About NuGen Recycling & Environmental Solutions

NuGen Recycling & Environmental Solutions is a prominent waste clearance company based in Edinburgh, known for its commitment to eco-friendly practices and customer satisfaction. The company offers a wide range of services including domestic and commercial waste collection, garden waste clearance, and skip hire. Targeting both residential and business clients, NuGen sets itself apart through its 100% zero waste to landfill policy, ensuring that all collected items are recycled, upcycled, or repurposed. With a fully insured and licensed operation, the firm prides itself on its professional, reliable, and flexible service, tailoring solutions to meet the specific needs of each customer. The company values transparent pricing with no upfront fees and maintains open communication throughout the service process, further enhancing customer trust. NuGen's team is not only skilled and efficient but also empathetic to clients dealing with sensitive situations such as bereavement or property clearance. Founded by Andrew Irvine in 2019, the company has quickly gained a reputation for excellence and professionalism, emerging as a leading choice for waste management in Edinburgh and the surrounding areas.

NuGen Recycling & Environmental Solutions Reviews

What people say about delivery

The overall sentiment regarding delivery for the skip hire company is overwhelmingly positive, with customers frequently praising the promptness, efficiency, and professionalism of the service. Many reviews highlight the friendly and courteous nature of the staff, as well as the reasonable pricing and clear communication throughout the process. However, there is a notable negative experience from one customer who expressed frustration over a significant delay in returning personal items, indicating that while the majority of feedback is favorable, there are isolated instances of dissatisfaction.

NuGen Recycling & Environmental Solutions Prices

The overall sentiment regarding price for the skip hire company is predominantly positive, with numerous customers praising the service as "very reasonable," "competitive," and "fair." Many reviews highlight the affordability of the services in relation to the quality of service received, with customers expressing satisfaction and a willingness to recommend the company. However, there is a notable negative review that contrasts this sentiment, citing a lack of trust and poor service related to promised returns of personal items, which detracts from the otherwise favorable perception of pricing.

What people say about service & professionalism

The overall sentiment regarding the professionalism of the skip hire company, Nugen, is overwhelmingly positive. Customers consistently praise the team for their prompt responses, courteous demeanor, and efficient service, highlighting their ability to handle tasks with care and attention to detail. Many reviews specifically commend the professionalism of the staff, noting their respectful and friendly approach, which enhances the overall customer experience. However, there is a notable negative review regarding a lack of follow-through on returning personal items, which contrasts sharply with the generally favorable feedback.

NuGen Recycling & Environmental Solutions FAQs