BWS Waste Management

Customer Ratings

About BWS Waste Management

BWS Waste Management is a family-run waste management company located in Leeds, Yorkshire, with over 43 years of experience in the industry. As the longest established waste management company in the area, BWS offers a comprehensive range of cost-effective skip hire services designed to cater to both domestic and commercial clients. Their target market includes a diverse clientele, such as schools, government organisations, independent builders, landscapers, and construction companies. Key differentiators of BWS include their established reputation for reliability, efficiency, and flexibility, ensuring that every customer receives an exceptional level of service. The company's values centre around a commitment to providing sustainable waste management solutions, emphasising recycling and minimising waste sent to landfills. They have a strong focus on customer satisfaction, built over decades of operation, and are ideally situated to serve the waste management needs of West Yorkshire effectively. Additionally, their quick online booking system and delivery services add convenience for their clients.

BWS Waste Management Reviews

What people say about delivery

The overall sentiment regarding delivery for the skip hire company is mixed, with a notable divide between positive and negative experiences. Many customers praise the prompt delivery and friendly service from drivers, highlighting timely arrivals and helpful interactions. However, a significant number of reviews express frustration over slow or problematic collections, with some customers reporting waits of weeks for skip pick-ups and poor communication from the company. This inconsistency leads to a lack of trust, with several reviewers advising potential customers to seek alternatives.

BWS Waste Management Prices

The sentiment regarding price for the skip hire company is mixed but leans towards positive, with several customers praising the service as "brilliant value for money" and noting it as the "cheapest skips in the area." However, negative reviews highlight significant issues with service reliability and customer experience, suggesting that while the pricing may be appealing, the overall service quality can detract from its value.

What people say about service & professionalism

The overall sentiment regarding professionalism in the reviews is predominantly positive, with many customers highlighting the friendly and courteous nature of the staff, particularly mentioning individuals like Leah and Fay for their professionalism over the phone. Customers appreciate the reliable and efficient service, noting that drivers are polite and skilled. However, there are a few negative experiences, particularly related to poor customer service and delays in skip collection, which detract from the otherwise strong positive sentiment surrounding the professionalism of the company.

BWS Waste Management FAQs