Trident Waste Management

Customer Ratings

About Trident Waste Management

Trident Waste Management is an independent waste management company based in Ashford, Kent, that has been operational since August 2012. The company focuses on providing commercial waste management services, dealing with various waste streams including general waste, dry mixed recycling, food waste, glass, card, paper, and plastics. They cater to a diverse clientele of businesses in rural Kent and major towns, emphasising recycling as a cost-effective and environmentally friendly approach to waste disposal. Trident is committed to customer satisfaction, maintaining flexible schedules and personal service, benefiting from local knowledge as a family-run operation. The company's values centre on offering high-quality service at competitive prices, underpinned by an eco-friendly ethos. Noteworthy services include flexible bin sizes, a commitment to responsible waste management, and free waste audits for clients to assess and improve their waste handling. Trident Waste Management aims to deliver personalised attention rather than offering a generic service, ensuring they meet the needs of their clients effectively.

Trident Waste Management Reviews

What people say about delivery

The overall sentiment regarding delivery for Trident Waste Management is overwhelmingly positive, with numerous customers praising the company's reliability, punctuality, and friendly service. Many reviews highlight the promptness of collections and the accommodating nature of the staff, particularly mentioning the manager, Guy, as being responsive and helpful. However, there is a notable negative experience from one customer who reported poor service, rude staff, and unfulfilled contract obligations, contrasting sharply with the otherwise favorable feedback.

Trident Waste Management Prices

The overall sentiment regarding price for Trident Waste is overwhelmingly positive, with multiple customers highlighting their competitive and reasonable rates. Many reviews specifically mention the affordability and cost-effectiveness of their services, often contrasting it favorably with experiences from larger companies. Customers appreciate not only the pricing but also the reliable service that accompanies it, reinforcing their satisfaction with the value received.

What people say about service & professionalism

The overall sentiment regarding professionalism in the reviews for Trident Waste Management is predominantly positive. Customers frequently highlight the company's reliability, efficiency, and friendly service, with many praising the team's responsiveness and willingness to accommodate changes. However, there is a notable negative experience from one customer who reported poor service and rude interactions with management, contrasting sharply with the otherwise favorable feedback.

Trident Waste Management FAQs