Excel Waste Management

Customer Ratings

About Excel Waste Management

Excel Waste Management is a swiftly growing skip hire and waste management company based in Rainham, Essex, dedicated to providing high-quality services across London and Essex. Their offerings cater to a wide range of clients, including homeowners, construction firms, retail outlets, and educational institutions, making them a versatile choice for any waste disposal need. The company prides itself on its environmentally-conscious approach, boasting a recycling rate of 98% due to their state-of-the-art recycling facility, which processes waste into reusable materials. Excel Waste Management distinguishes itself by offering a comprehensive range of skip sizes, from mini skips suitable for domestic projects to larger roll-on/roll-off skips for industrial use. They aim to provide competitive pricing and exceptional customer service, evident from their commitment to compliance with legal regulations and their flexible approach to skip hire periods. Additionally, their capability of offering same-day and next-day delivery enhances their appeal in a fast-paced market, affirming their reputation as a reliable partner in waste management solutions.

Excel Waste Management Reviews

What people say about delivery

The overall sentiment regarding delivery for the skip hire company is mixed, with a significant number of customers expressing frustration over unreliable service and poor communication. Many reviews highlight issues such as missed collections, incorrect skip sizes, and rude customer service, leading to dissatisfaction. Conversely, there are also positive remarks about timely deliveries, friendly drivers, and helpful office staff, indicating that while some customers have had a good experience, a substantial portion has faced significant challenges.

Excel Waste Management Prices

The overall sentiment regarding price for the skip hire company is mixed, with a significant number of customers expressing dissatisfaction. Many reviews highlight that while some found the prices to be competitive and reasonable, others felt misled by hidden fees and poor service, leading to frustrations about overcharging and unexpected costs. Positive comments often praise the affordability and value for money, but negative reviews frequently warn potential customers to be cautious, suggesting that the low prices may come with a trade-off in service quality and reliability.

What people say about service & professionalism

The overall sentiment regarding the professionalism of the skip hire company is mixed, with a significant number of customers expressing frustration over poor service, rude staff, and missed appointments. Many reviews highlight negative experiences, including lack of communication and unprofessional behavior from the office staff. However, there are also positive reviews praising the professionalism of the drivers and helpfulness of the office staff, with some customers noting timely deliveries and friendly service. Overall, while some customers had satisfactory experiences, the negative reviews dominate, indicating a need for improvement in professionalism and customer service.

Excel Waste Management FAQs