East Kent Recycling Ltd

Customer Ratings

About East Kent Recycling Ltd

East Kent Recycling Ltd is an independent waste management provider based in Kent, serving both commercial and domestic customers. With over 45 years of experience, the company focuses on delivering sustainable and cost-effective waste management solutions. They operate from multiple locations including Tilmanstone, Faversham, and Aylesham, which allows them to efficiently cater to a wide range of waste needs across the region. East Kent Recycling offers skip hire services, providing a variety of skip sizes and roll-on-off containers for different types of waste, including general mixed waste, hazardous materials, and confidential waste. Their commitment to customer service and sustainability is evident in their operations, including the use of innovative technologies and the avoidance of landfill waste. They have skilled staff and modern recycling facilities to ensure effective waste processing and recycling. Additionally, they support the community by managing waste for essential services, including hospitals and care homes, especially during critical times.

East Kent Recycling Ltd Reviews

What people say about delivery

The overall sentiment regarding delivery for the skip hire company is predominantly positive, with many customers praising the timely and efficient service, friendly staff, and effective communication. However, there are notable negative experiences, particularly related to late deliveries and poor customer service, which have left some customers frustrated and dissatisfied. These contrasting experiences highlight a divide between the generally favorable feedback and the significant issues faced by a few individuals.

East Kent Recycling Ltd Prices

The overall sentiment regarding price for the skip hire company is predominantly positive, with many customers highlighting the competitive and reasonable pricing as a key factor in their continued use of the service. Reviews consistently mention that the prices are lower than those of competitors, contributing to a favorable perception of the company. However, there is a notable negative experience from one customer who felt misled about pricing and service delivery, suggesting that while many appreciate the cost, there are instances where customer service and communication regarding pricing could be improved.

What people say about service & professionalism

The overall sentiment regarding the professionalism of the skip hire company is predominantly positive, with many customers praising the staff for being friendly, helpful, and accommodating. Reviews highlight the team's quick response times, efficient service, and willingness to go above and beyond for customer satisfaction. However, there is a notable negative experience where a customer reported unprofessional behavior from a specific staff member, which contrasts sharply with the generally favorable feedback.

East Kent Recycling Ltd FAQs